<aside> 🙃 Product design & discovery leader for teams tackling complex, ambiguous challenges

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“Your success always depends on the behaviours of people and systems outside your control. Start with those.” – me!

• I'm Head of Product Design at Relive. Get in touch if you'd like to work in an empowered product team inspiring the world to get outdoors more.
• I’m the author of Innovation Tactics for the amazing **Pip Decks** – launching Jan 2023 🤞.
• I'm most excited about sharing Pivot Triggers – lightweight scaffolding that helps teams innovate confidently by doing discovery and delivery at the same time. Get your hands on these pragmatic methods: join an upcoming cohort for my course with Maven.
• I rant on Twitter and write on **Substack,** including …
  • An interview with JP Castlin about triggers, pivots, the vision chasm and the MVP death spiral …
  • Are you trying to leap directly from data to action? It’s not that simple.
  • How much research is just enough research? How much is too much?
  • The Time Machine exercise uncovers hidden fears and helps us choose to take action differently.
  • The secret to 10x feedback – my most valuable and worst-hidden technique for writers, designers and makers of all stripes.
  • How do you generate ideas you couldn’t have had?
  • The thorny case of the solutionising colleague
  • Don’t send that survey! Here’s what to do instead
  • Shaping Trios Workshop Playbook – a fast and easy format to gather diverse perspectives and pull an actionable plan out of an ambiguous opportunity
• When there are gaps in doing all the above, I offer coaching for folks looking to expand their design strategy and research influence. Ask me for availability.

Triangley roof photo by R M on Unsplash.